Counter Sales Representative - Kelowna, BC

This position is responsible for assisting to grow the customer base by selling a variety of products and services to new and existing customers.

Principal Accountabilities:  (The following is intended to describe the general nature and level of work being performed.  It is not an exhaustive list of all expectations):

• Professionally interacts with both walk-in and telephone customers
• Provides sales and quotation support to customers and highlights features of additional products and services whenever possible.
• Provides technical support to customers and other staff on application of products.
• Writes up customer orders for pick up and delivery
• Accurately handles cash/sales transactions
• Performs parts lookup using manufacturer’s software
• Ensure attention to detail and accuracy in order entry for customers.
• Ships and tracks orders
• Maintains records of rental inventory, status and ensures billing is completed each month
• Assists in physical inventories
• Stock shelves for showroom
• Helping other team members when working with customers, and assists in training new staff on products and computer systems.
• Maintain technical knowledge by reviewing technical publications, attending product knowledge meetings and educational workshops
• Follows all safety practices as outlined in the health & safety manual.
• Other duties as assigned.

Knowledge and Skills: (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):

• Must have minimum of 3-5 years’ experience in construction products and supplies, and or relevant experience
• Able to build and maintain lasting relationships with customers.
• Knowledgeable on various construction products and their applications.
• Exceptional verbal communication and presentation skills.
• Excellent listening skills.
• Strong written communication skills. Strong reading skills
• Self motivated, with high energy and an engaging level of enthusiasm.
• Able to perform basic calculations and mathematical figures.
• Ability to occasionally travel and attend sales events or exhibits.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.
• Knowledge of the construction market in Kelowna would be an asset.

Job Types: Full-time, Permanent

If interested, please send your resume to hr@nca.ca with subject line “Application for Customer Sales Representative Kelowna Position”